8help, the IT Service Desk, handles questions, problem reports, service requests, and inquiries from faculty, staff, and students regarding computer hardware and software, Internet connectivity, and related topics. You can call us at 614-688-HELP (4357) (TDD: 614-688-8743) or email us at 8help@osu.edu. To see when we are available, see our standard hours of operation.
HOLIDAY HOURS: In honor of the Labor Day holiday, the IT Service Desk (8help) will close at 5pm on Saturday, August 30. We will reopen at 7am on Tuesday, September 2.
Account Management: Use our Account Management web site to:
- Activate your OSU Internet Username or change your password
- Change your e-mail forwarding address
- Activate your OSU Wireless Network credentials or change your wireless password
- and other online services
Anti-Spam: Control spam coming in to your OSU e-mail account using OIT's server-side Anti-Spam service. For information about the service, see our introduction and article index. For instructions on turning on the service and configuring it for use, see our getting started article.
For current status and news related to OIT systems, see the System Status Page.
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